Our forensic tracing services for the purpose of asset reunification and/or re-engagement with Gone Away customers are specifically targeted to the Financial Services Industry.

Vestigium provides a Live Archiving Repository which periodically re-researches currently un-found gone aways against continuously updating data sources including the Vestigium Services consumer database. Vestigium believes this on-going methodology helps institutions meet regulations including the FCA’s Principle 6, Treating Customers Fairly, and assists firms to meet the guidance on the fair treatment of vulnerable customers.

Tracing
Vestigium works to 99% accuracy for its finds, saving its clients the time and effort of writing to erroneous addresses whilst conducting KYC/AML checks.
Digital matching produces poor results in terms of numbers found and accuracy of result, as there is no forensic checking. Historically, Vestigium will locate circa 50% of a file of legacy ‘gone aways’ (which has already been through batch tracing) to a 99% degree of accuracy at first pass of research.

Repository
Vestigium provides its clients with a Repository, where ‘gone aways’ (who are findable, but yet to be located to a 99% degree of accuracy) are live-archived and re-researched as data sources continually improve and become more comprehensive.

Executor / Next Of Kin Tracing
Vestigium assists its clients by tracing the Executors, or next of kin, of deceased customers to a current address.
Where necessary Vestigium will locate and purchase Probate documentation on behalf of its client (where available)..

Living as Stated Check
Once the Legacy Gone Away and Deceased issue has been resolved Vestigium provides a Living as Stated check on a client’s full customer listing.
This check highlights where there is no evidence of a customer moving address or becoming deceased. It highlights those customers where forensic investigation is recommended and provides negative assurance on the bulk of the customer file. The Living as Stated check represents the ‘state of the art’ on customer compliance .
Vestigium works to 99% accuracy for its finds, saving its clients the time and effort of writing to erroneous addresses whilst conducting KYC/AML checks.
Digital matching produces poor results in terms of numbers found and accuracy of result, as there is no forensic checking. Historically, Vestigium will locate circa 50% of a file of legacy ‘gone aways’ (which has already been through batch tracing) to a 99% degree of accuracy at first pass of research.
Vestigium provides its clients with a Repository, where ‘gone aways’ (who are findable, but yet to be located to a 99% degree of accuracy) are live-archived and re-researched as data sources continually improve and become more comprehensive.
Vestigium assists its clients by tracing the Executors, or next of kin, of deceased customers to a current address.
Where necessary Vestigium will locate and purchase Probate documentation on behalf of its client (where available)..
Once the Legacy Gone Away and Deceased issue has been resolved Vestigium provides a Living as Stated check on a client’s full customer listing.
This check highlights where there is no evidence of a customer moving address or becoming deceased. It highlights those customers where forensic investigation is recommended and provides negative assurance on the bulk of the customer file. The Living as Stated check represents the ‘state of the art’ on customer compliance .
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